During my time at Portland Community Media, I held multiple leadership roles from 2012 to 2025, progressing from Network Administrator to Director of Information Systems and other concurrent director-level positions. I oversaw major infrastructure modernization efforts, including virtualization, containerization, Kubernetes deployment, and hybrid broadcasting. I led IT and broadcast teams, managed cloud and SaaS integrations, modernized legacy ERP systems (Project Ficus), and spearheaded the organization-wide Slack rollout and network segregation project. In parallel, I directed production and distribution services, expanded teams, and guided critical initiatives such as the City Council Chambers renovation and a hybrid live/online broadcast pilot.
Portland Community Media (dba Open Signal), Portland, OR
Director of Information Systems | 2019–2025
- Oversaw IT infrastructure, leading a major pivot to online services and hybrid broadcasting.
- Trained and supervised 1 direct report.
- Integrated broadcast video with online meeting platforms for government services continuity.
- Implemented configuration management and containerized legacy applications.
- Built infrastructure for automated recovery post-power events and internal DNS for early network availability.
- Scheduled VMWare VM startup to satisfy service dependencies.
- Led OS migrations and LAMP stack upgrades (PHP 5.6 → PHP 8.2).
- Deployed on-prem GitLab, later upgraded to GitLab Enterprise for internal software dev (Project Ficus).
- Project Lead and Ops for Project Ficus, a modernization of the legacy ERP system.
- Architected containerized infrastructure using Kubernetes (Hard Way, kubeadm, microk8s, k3s, RKE, RKE2, Talos).
- Deployed 4-node Isilon A400 cluster, upgraded vSphere-based compute infrastructure.
- Consolidated SaaS services and implemented GAM for G-Suite management.
- Designed, planned, and lead for Network Segregation Project (2024–2025)
- Deployed Slack organization-wide.
Simultaneously, during the following periods I also served in the following roles, as the management needs of the organization changed during the pandemic:
Director of Distribution | 2022–2024
- Managed a team of 3 (2 full-time, 1 part-time).
- Supported 24/7 broadcast scheduling across 5 cable channels.
Director of Production Services | 2021–2024
- Rebuilt and expanded team from 2 to 28 employees.
- Led hybrid live/online broadcast format pilot.
- Principal planner for City Council Chambers renovation (2023–2025).
- Built and managed temporary and permanent broadcast facilities.
- Directed client billing standardization and restructured department into 3-manager model.
Information Systems Administrator | 2016–2019
- Sole IT administrator post-rebranding; took over web dev project management.
- Integrated and managed SaaS services.
- Deployed 5-node Isilon cluster and upgraded server room power resiliency.
- Upgraded CCTV from analog to IP, overhauled Cablecast servers and streaming infrastructure.
Network Administrator | 2012–2016
- Sole IT admin for Apple hardware, networks, and server systems.
- Led HD broadcast upgrade and integrated ERP with broadcast system.
- Migrated to virtualized infrastructure (vSphere + Isilon).
- Managed 10Gb network upgrade and multi-VLAN infrastructure.
- Deployed JAMF Casper Suite and decommissioned AD use.
- Built air-gapped security CCTV network with SecuritySpy.